Cruz Bikes Delivery Information

Bikes are sent by BJS Delivery and will take around 3 working days to be delivered. This does not include weekends. In busy times delivery may take 4-5 days. If you have not received within 5 working days (excluding weekends) please let us know.

Orders placed and cleared before 1pm will usually be sent the same day Monday to Friday. If you place and order after 1pm on Friday or over the weekend it will not be sent until Monday.

Spare parts will be sent by Royal Mail post.

You will be emailed your tracking number once your order is dispatched. If you did not receive the email you can login to your account to check the tracking number or if you did not create an account you can use this form to retrieve it: https://www.cruzbikes.com/sales/guest/form/

If you have any issue with delivery please get in touch here.